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1 – 10 of 19Eulalia Santos, Vanessa Ratten, Ana Diogo and Fernando Tavares
The COVID-19 pandemic has spread rapidly around the world and Portugal is no exception. Positive and negative effects are extremely important in individual's life experiences and…
Abstract
Purpose
The COVID-19 pandemic has spread rapidly around the world and Portugal is no exception. Positive and negative effects are extremely important in individual's life experiences and in particular in the context of the quarantine, in which it is important to maintain the balance between favorable and unfavorable situations. The purpose of this paper is to study in depth the intensity of the affect during the COVID-19 pandemic in Portugal and to validate a scale of positive and negative affect in the context of quarantine and confinement.
Design/methodology/approach
The methodology used is of a quantitative nature, based on a questionnaire survey to measure the intensity of the affects and to analyze some sociodemographic variables. The sample consists of 726 individuals of age 18 years or older, who were in Portugal during the quarantine of the COVID-19 pandemic.
Findings
The results show that respondents were concerned, anxious, well-disposed and impatient. Exploratory and confirmatory factor analysis applied to affects produced a latent structure with two factors: negative affect and positive affect. The affect scale has adequate convergent and discriminant validity and good internal consistency, with negative affect being experienced by individuals with greater intensity compared to positive affect.
Originality/value
It is hoped that this study contributes to an increase in the scientific knowledge in the field of the affects in the context of delicate situations such as the pandemic COVID-19 so that health professionals can intervene to improve individual’s well-being. This is an important way to provide better health policy that considers in more depth individual wellbeing and emotions during times of crisis. Limitations and suggestions for future research are also stated that highlight the importance of understanding emotional states of individuals during crisis events.
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Fernando Tavares, Eulália Santos, Ana Diogo and Vanessa Ratten
Human beings spend about a third of their day working, so it is very important that they are integrated into a good community work environment. When the setting is teleworking in…
Abstract
Purpose
Human beings spend about a third of their day working, so it is very important that they are integrated into a good community work environment. When the setting is teleworking in a family and housing context, it is important to keep a good environment and also a good physical, psychological and ergonomic aspects to attain job performance. The purpose of this paper is to characterize teleworking carried out in Portuguese communities in the context of the state of emergency caused by the COVID-19 pandemic.
Design/methodology/approach
A survey questionnaire was used, which analyzed general information about teleworking and the individual’s adaptation process and the difficulties they faced during the teleworking period. The sample consists of 359 individuals aged 18 years or over, who were teleworking in their homes and in a family environment.
Findings
The results show that adapting to teleworking was easy or very easy and that it happened very quickly. The main difficulties encountered by the individuals were the lack of professional interaction/communication with coworkers, the lack of resources related to support infrastructures, such as the internet or a printer, and the reconciliation of teleworking with family life/household chores/dedication to children and time/schedule management.
Originality/value
This study hopes to contribute to the increase of the scientific knowledge in the teleworking field and to allow companies to rethink the teleworking strategies to optimize resources and costs and to improve the organization’s productivity without harming the quality of life and well-being of their workers.
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Fernando Tavares, Eulália Santos, Ana Diogo and Vanessa Ratten
The purpose of this article is to analyze the experiences experienced during the COVID-19 pandemic quarantine, based on an experimental marketing perspective and to validate a…
Abstract
Purpose
The purpose of this article is to analyze the experiences experienced during the COVID-19 pandemic quarantine, based on an experimental marketing perspective and to validate a scale of experiences for the quarantine context.
Design/methodology/approach
The life of a human being is a sum of the experiences that occur in their daily life, from experiences at home, to experiences at work, shopping, holidays and, essentially, with other human beings. However, experiences during the quarantine period became limited to experiences at home. For this, we used a questionnaire survey that analyzes the experiences experienced by individuals. The sample consists of 726 individuals who were in Portugal during the quarantine and confinement period.
Findings
The results show that the exploratory and confirmatory factor analysis produced a structure with four factors that the authors called Sense and Feel, Pandemic Feel, Pandemic Think and Act. The experiences are manifested with greater intensity in the factors Pandemic Think and Sense and Feel. The scale of experiences used showed to have convergent and discriminant validity and adequate internal consistency. It is expected that the present study will contribute to increase scientific knowledge in the behavioral area and in the area of positive psychology in the context of pandemic and confinement situations.
Originality/value
The results achieved become useful for health and marketing professionals, which allow them to define appropriate strategies to better serve the population in order to improve people's health, well-being and quality of life.
Ana Margarida Barreto and Diogo Ramalho
This paper aims to look at the effects of different levels of involvement (high and low) on social media (Facebook) users' engagement (likes, shares and comments) with different…
Abstract
Purpose
This paper aims to look at the effects of different levels of involvement (high and low) on social media (Facebook) users' engagement (likes, shares and comments) with different types and formats of brand content.
Design/methodology/approach
The authors analyzed user reactions to 1,156 Facebook posts from eight business-to-consumer brands (goods and services). Based on a post hoc test, four product/services were identified as belonging to the group of high-involvement and the other four as low involvement.
Findings
The data suggest that, when involvement is low, users in general engage more with brand posts regardless their format (text, image and post) or type (hedonic and informative), or even the interaction of both. Moreover, low involvement leads users prefer to comment on brand content, whereas higher involvement is associated with to sharing it. Exceptions were observed for images (both hedonic and informative) and for hedonic image and video in both low and high involvement users.
Research limitations/implications
The goal was not to measure users’ attention to each type of post. Moreover, the authors did not have access to information regarding which devices were used to access the online content and whether that aspect might have an impact on users’ reactions. Neither do they claim that engagement necessarily reflects positive reactions, as any content analysis of users’ reactions was beyond the scope of this project.
Practical implications
These findings are expected to help brand managers and social media strategists to better select content based on their marketing goals, as well as to provide a potential explanation for the success of campaigns.
Originality/value
As far as we are aware, no previous study has attempted to observe the mediated effect of consumer involvement on brand posts considering their type and format. We also believe that this is the first observation of how behavior differentiates according to the target audience’s level of involvement. This paper also proposes a convenient framework for categorizing social network sites content. Suggestions for future research are made at the end.
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Simone Sehnem, Ana Beatriz Lopes de Sousa Jabbour, Diogo Amarildo da Conceição, Darciana Weber and Dulcimar José Julkovski
There is no literature that sought the revision and integration of ecological modernization of theory (EMT) and circular economy (CE). This article aims to answer the questions…
Abstract
Purpose
There is no literature that sought the revision and integration of ecological modernization of theory (EMT) and circular economy (CE). This article aims to answer the questions: How have companies developed circular economy practices within their operations? Why have companies invested in circular economy practices? Based on the answers to these questions, it would be possible to understand how the assumptions of EMT explain the adoption of CE practices.
Design/methodology/approach
The research method is based on multiple case studies with Brazilian craft brewery companies.
Findings
Companies studied have pursed the adoption of circular economy practices, but the full potential of the use of biological cycles within their processes of production has been hampered by the lack of external policies and clear governance toward circular economy. Thus, pollution prevention policies may be an important driver for organizations be able to advance in circular economy practices.
Research limitations/implications
Research limitations are coverage only of organizations located in an emerging country. A second limitation is that the data saturation was partially achieved in some of the analyzed cases, especially by the limitation of the time period surveyed (transversal research). The longitudinal evaluation is timely for circular economy surveys.
Practical implications
The formulation of a regulatory framework through a participative, interactive and decentralized process, capable of delegating responsibilities and incentives to all entities, to contemplate a tax restructuring for the alcoholic beverage sector, could corroborate to create a new standard of action for the sector.
Social implications
This document highlights how the principles of ecological modernization can contribute to the advancement of the circular economy. The understanding can help in the design of processes that provide circular and sustainable operations as a social good in a effective value.
Originality/value
The principles from EMT, such as the development of an institutional environment towards corporate environmental proactive, could enhance the adoption of circular economy practices within the brewery sector. Despite of the class association of the brewery sector has supported the companies studied to move forward in other matters, a clear governance is necessary to guide organizations towards circular economy practices.
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Julianna Crippa, Letícia Cavassin Boeing, Ana Paula Angonese Caparelli, Marienne do Rocio de Mello Maron da Costa, Sergio Scheer, Aline Medeiros Ferreira Araujo and Diogo Bem
Aiming to simplify the extraction of embodied carbon data using a building information modeling (BIM) software, the purpose of this paper is to present a framework that integrates…
Abstract
Purpose
Aiming to simplify the extraction of embodied carbon data using a building information modeling (BIM) software, the purpose of this paper is to present a framework that integrates BIM and life cycle assessment (LCA), which are useful to the architecture, engineer and construction (AEC) industry. As a further purpose, this study also tests four different wall systems.
Design/methodology/approach
The study applies design science research and it presents a framework that integrates BIM and LCA. For analysis and validation, a case study features four different wall systems costs based on the Brazilian context. In the proposed framework, SimaPro8 accomplishes the LCA, while ArchiCAD 19 the modeling.
Findings
The first analysis covers embodied carbon and the second covers the total cost of each m² of wall. The proposed framework performs well, and it is effective in the Brazilian context. Concerning the walls, the wood frame system is the most sustainable option within this analysis and the most financially feasible option in Brazil.
Originality/value
The present study contributes to embodied carbon data analysis, ensuring that the best choice of elements and components is being used in the building project. This BIM–LCA integrated solution is valuable not only to the AEC industry and to professionals, but also to future researchers. This analysis is of great value to new ventures, since the society shows a great concern about reducing GHGs emissions.
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The purpose of this paper is to provide methodological guidelines and examples of how social network analysis (SNA) can be used in public management network research. SNA…
Abstract
Purpose
The purpose of this paper is to provide methodological guidelines and examples of how social network analysis (SNA) can be used in public management network research. SNA describes network structures formed by the patterns of relationships between different actors. Exchange relationships between government, market and society, which conceptualize public sector policies and goals, can be analyzed as a means to highlight underlying governance structures, coordination and management mechanisms, organizational capabilities and strategies of government activities.
Design/methodology/approach
Drawing from key aspects and concepts of network management, structuring, and modes of governance, research strategies are presented for the analysis of public networks through an illustrative study of relational patterns between providers and receivers of training in the public sector.
Findings
SNA highlights prevalent modes of organizing – bureaucratic, market or collaborative (networked) – key actors, roles and strategies that influence network structure, and collective and individual results. Network data can provide information on the relationship between context, organizations' roles and characteristics, and the effectiveness of public policies.
Practical implications
Information regarding patterns of exchange relationships such as services, resources, influence, knowledge and personnel, are relevant for policymaking processes and may subsidize new approaches and policy instruments that seek to optimize, develop and prescribe structural arrangements for better coordination and effective provision of public services.
Originality/value
The paper advances current literature by presenting a general methodological approach to large interorganizational networks, useful for the consistent theoretical development of governance network theory in the public administration field.
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Maria Conceição A. Silva Portela, Ana Santos Camanho, Diogo Queiroz Almeida, Luiz Lopes, Sofia Nogueira Silva and Ricardo Castro
In a context of international economic crisis the improvement in the efficiency and productivity of public services is seen as a way to maintain high-quality levels at lower…
Abstract
Purpose
In a context of international economic crisis the improvement in the efficiency and productivity of public services is seen as a way to maintain high-quality levels at lower costs. Increased productivity can be promoted through benchmarking exercises, where key performance indicators (KPIs), individually or aggregated, are used to compare health units. The purpose of this paper is to describe a benchmarking platform, called Hospital Benchmarking (HOBE), where hospital’s services are used as the unit of analysis.
Design/methodology/approach
HOBE platform includes a set of managerial indicators through which hospital services’ are compared. The platform also benchmarks services through aggregate service indicators, and provides an aggregate measure of hospital’s performance based on a composite indicator of the service’s performances. These aggregate indicators were obtained through data envelopment analysis (DEA).
Findings
Some results are presented for Portuguese hospitals for the trial years of 2008 and 2009, for which data is publicly available. Details for the service-level analysis are provided for a sample hospital, as well as details on the aggregate performance resulting from services performances.
Practical implications
HOBE’s features and outcomes show that the platform can be used to guide management actions and to support the design of health policies by administrative authorities, provided that good quality and timely data are available, and that hospitals are involved in the design of the KPIs.
Originality/value
The platform is innovative in the sense that it bases its analysis on hospital’s services, which are in general more comparable among hospitals than indicators of hospital overall performance. In addition, it makes use of DEA to aggregate performance indicators, allowing for user choice in the inputs and outputs to be aggregated, and it proposes a novel model to aggregate service’s efficiencies into a single measure of hospital performance.
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